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Accessibility

MULTI-YEAR ACCESSIBILITY PLAN

1.0 Purpose and Statement of Commitment

This accessibility plan outlines the policies and actions that NORWOOD INDUSTRIES INC. AND NORWOOD ENTERPRISE INC, COLLECTIVELY KNOWN AS NORWOOD SAWMILLS (the “Company”), has put in place to improve opportunities for people with disabilities. The Company is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

Under the AODA, the following accessibility standards set the requirements that are applicable to Norwood Industries Inc. and Norwood Enterprise Inc, collectively known as Norwood Sawmills:

  • Customer Service;
  • Information and Communications;
  • Employment; and
  • Design of Public Spaces

2.0 Scope

This policy applies to all employees, and other 3rd parties or any members of the public, and at all locations of the Company.

3.0 Procedure

3.1 Customer Service Standards Actions:

  • The Company has met and continues to meet all requirements of the Customer Service Standard.
  • The Customer Service Standard policy and procedure including the feedback process is available upon request.

Timelines: January 1, 2012 (compliance deadline date)

3.2 Accessible Emergency Information

The Company is committed to providing employees, contractors, 3rd parties or any members of the public with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

Actions:

  • The Company has provided and will continue to provide publicly available emergency information in an accessible format.
  • All employees are required to complete the Emergency Information Contact form and when necessary, the Company will develop individualized employee emergency response information.

Timelines: January 1, 2012 (compliance deadline date)

3.3 Information and communications Website: 

Actions:

Website

The Company will take the following steps to make all websites and content conform with WCAG 2.2, Level AA as soon as possible:

  • All new content will be reviewed regarding the requirements of WCAG 2.2, Level AA

Timelines: January 1, 2021 (compliance deadline date)

Feedback Processes

The Company has taken the following steps to ensure existing feedback processes were and are accessible to people with disabilities upon request:

  • Comment and feedback section is available on the Company Website
  • Feedback can also be made in person, or through email or phone

Timelines: January 1, 2015 (compliance deadline date)

3.4 Employment

The Company is committed to fair and accessible employment practices that attract and retain employees with disabilities. This includes providing accessibility across all stages of the employment cycle:

  • Accessible recruitment and selection processes
  • Accessible formats and communication supports
  • Workplace emergency response information
  • Documented individual accommodation plans
  • Performance management, career development, and advancement
  • Return to work process

Actions:

  • All policies have been documented in the Employment Manual and have been implemented.

Timelines: January 1, 2016 (compliance deadline date)

3.5 Design of Public Spaces

The Company will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. The Company has not built or made major modifications to their facility however will meet these standards in the future, if required.

The Company has developed procedures to prevent service disruptions to its accessible parts of its public spaces. In the event of a service disruption, the Company will notify the public of the service disruption and alternatives, if available.

4.0 Additional Information

    • This policy will be reviewed annually and the Company will continue to file the Accessibility Compliance Reports.
    • For more information on this accessibility plan, please contact Human Resources at: 
      HR@NorwoodIndustries.com
    • The Company welcomes feedback on how Norwood Sawmills can improve accessibility efforts and opportunities. Feedback can be provided through the Company’s established feedback channels, such as: